Chat Process Executive

Start your next role as a Chat Process Executive with Suraj P K (Anvaya HR Inc) in Domlur, Bengaluru. The team is filling 3 vacancies. Salary is up to ₹32,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and calm under pressure

What you get

The salary for this role is ₹25,000 – ₹32,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Domlur, Bengaluru, Karnataka
• Openings: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Suraj P K (Anvaya HR Inc) today.