Chat Support Executive

Suraj P K (Anvaya Hr Inc) is looking for a Chat Support Executive to join its team in Hebbal, Bengaluru. Salary is up to ₹25,000/month. The team is filling 20 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

You will be paid ₹20,000 – ₹25,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and polite

Quick facts

• Location: Hebbal, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Suraj P K (Anvaya Hr Inc) reviews applications regularly.