Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Surifn Meta Bharat, Rajaji Nagar, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Canidadtes Should Know Kannada. Type : Outbound, Sales, Domestic | Languages : Kannada, English, Kannada

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Kannada, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Kannada, English, Kannada
• You are calm under pressure and polite

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Rajaji Nagar, Bengaluru, Karnataka
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Surifn Meta Bharat.