Customer Care Executive

Looking for a Customer Care Executive role in Mota Varachha, Surat? Sushil Kumar Jain (Chalo Naukripay) is hiring now. Great for first-time job seekers. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

Customer Care Executive. Languages : Hindi

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• You are calm under pressure and polite

Salary

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Work location: Mota Varachha, Surat, Gujarat
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Sushil Kumar Jain (Chalo Naukripay).