Customer Care Executive

Tactics Management Services Private Limited is looking for a Customer Care Executive to join its team in Andheri East, Mumbai. Salary is up to ₹23,000/month. Great for first-time job seekers. There are 20 open positions.

In the employer’s words

Customer Support. Type : Outbound | Languages : Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

Compensation: ₹18,000 – ₹23,000 per month.

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 20
• Employment type: Full time
• Shift: 9:30 AM To 7:30 PM
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Tactics Management Services Private Limited today.