Customer Care Executive

Talent Corner is hiring a Customer Care Executive in Goregaon West, Mumbai. The pay goes up to ₹35,000/month.

Note from the employer

Excellent Communication, Listening, And Problem-Solving Skills. 2. Respond To Customer Inquiries Via Phone, Email In A Timely And Professional Manner. 3. Provide Service Information And Engineer Availability. 4. Build Strong Relationships With Customers With Regularly Meetings 5. Maintain Accurate Records Of Customer Interactions Using Crm Software. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹15,000 – ₹35,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Verbal communication, Complaint handling, Typing speed, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Goregaon West, Mumbai, Maharashtra
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Talent Corner today.