Chat Process Executive

Join Talent Stock Solutions as a Chat Process Executive in Goregaon West, Mumbai. No experience? You can still apply. 5 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What you will do

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and polite

Job at a glance

• Job location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Talent Stock Solutions.