Chat Process Executive

Start your next role as a Chat Process Executive with Taskus in Airoli, Mumbai. Freshers can apply. The pay goes up to ₹28,000/month. 2 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Salary and benefits

You will be paid ₹20,000 – ₹28,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Typing speed, Complaint handling, Active listening
• Good English
• Freshers can apply

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Openings: 2
• Timings: Rotational shift | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Taskus.