Customer Care Executive

Looking for a Customer Care Executive role in Vikhroli, Mumbai? Team Ideal Pvt Ltd is hiring now. Salary is up to ₹25,000/month. No experience? You can still apply. 10 candidates will be hired for this role.

Note from the employer

Inbound Process. Type : Inbound

Key responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Inbound
• Good English
• Freshers can apply
• Type: Inbound
• You are customer-first and polite

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Position details

• Location: Vikhroli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Openings: 10

Click Apply to send your profile to Team Ideal Pvt Ltd. It takes less than a minute.