Customer Care Executive

Technotask Business Solutions Private Limited wants to bring on a Customer Care Executive for its Thane West, Mumbai team. No experience? You can still apply. The pay goes up to ₹21,000/month. 30 candidates will be hired for this role.

In the employer’s words

Job Responsibilities:- Handle Customer Queries Over Voice Calls.Provide Accurate Information And Resolve Customer Concerns.Deliver Excellent Customer Service While Maintaining Professional Communication.Follow Company Processes And Quality Standards. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are patient and customer-first

Key responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹18,000 – ₹21,000 per month.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office

Ready to start? Upload your resume and apply to Technotask Business Solutions Private Limited today.