Customer Care Executive

Temerity Careers Private Limited wants to bring on a Customer Care Executive for its Turbhe, Mumbai team. Great for first-time job seekers. Salary is up to ₹20,000/month. 15 candidates will be hired for this role.

Employer’s description

Need To Resolve Customer Query Regarding The Product Its Pure Inbound Calling.

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Verbal communication, Active listening, CRM tools
• Good English
• Freshers can apply
• Someone polite and customer-first

Position details

• Work location: Turbhe, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Temerity Careers Private Limited reviews applications regularly.