Customer Care Executive

The Connection BPO PVT LTD wants to bring on a Customer Care Executive for its Dombivali, Mumbai team. No experience? You can still apply. The pay goes up to ₹17,000/month. 25 candidates will be hired for this role.

Employer’s description

Customer Service. Type : Domestic, Inbound | Languages : Marathi, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

Compensation

Compensation: ₹13,000 – ₹17,000 per month.

Job at a glance

• Location: Dombivali, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — The Connection BPO PVT LTD reviews applications regularly.