Customer Care Executive

Transworld Systems India Pvt Ltd is looking for a Customer Care Executive to join its team in Vashi, Mumbai. You can earn up to ₹23,000/month. There are 30 open positions. Freshers can apply.

Employer’s description

Inbound Voice (Us Mortgage). Location: Vashi (Opps To Railway Station). Graduate Fresher Or Hsc With 6+ Months Bpo Exp. Home Pickup & Drop. Us Shifts: 6:30 Pm To 3:30 Am. Saturday & Sunday Fix Off. Require Good Comms Candidates. Salary: 23,000 + 13,000 Incentives. Interview Rounds: Hr, Vna, Ops. Contact Now Hr Nova:8424980911. Languages : English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A patient, calm under pressure attitude

Pay and perks

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Vacancies: 30
• Working hours: 6:30 PM TO 3:30 AM | Monday to Friday | Home Pickup and Drop
• Interview: 4:00 PM - 9:00 PM | Monday to Saturday

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