Customer Care Executive

Treesa Joseph Fernandez (Global Services) has an opening for a Customer Care Executive based in Thane, Mumbai. 25 candidates will be hired for this role. Salary is up to ₹26,000/month.

Note from the employer

Yes Bank Customer Servicerotational Shiftsrotational Week Offgraduation Mandatory Good Communication Thane- Kasarwadawali Pick Up & Drop From Thane Station To Office Freshers Can Applyexperienced Good To Gosalary 18K To 22 In-Hand 26,000 Ctc Plus Incentives. Type : Inbound | Languages : Marathi, English, Hindi

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹17,500 – ₹26,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 25
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM |
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Treesa Joseph Fernandez (Global Services).