Customer Care Executive

Twiite Business is looking for a Customer Care Executive to join its team in Thane West, Mumbai. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Customer Service And Renewals. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, English, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, English, Hindi
• You are calm under pressure and patient

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Openings: 10
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Friday

Ready to start? Upload your resume and apply to Twiite Business today.