Customer Care Executive

Twiite Business wants to bring on a Customer Care Executive for its Ghansoli, Mumbai team. Salary is up to ₹22,000/month. There are 10 open positions.

Employer’s description

Customer Care Executive To Handle Customer Queries Related To Home Loan Products And Processes. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• A polite, calm under pressure attitude

Compensation

You will be paid ₹18,000 – ₹22,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: On-site

Apply today and take the next step in your career with Twiite Business.