Customer Care Executive

Join Twiite Business as a Customer Care Executive in Ghansoli, Mumbai. There are 5 open positions. Salary is up to ₹25,000/month.

In the employer’s words

We Are Hiring Customer Service Executives For Handling Customer Queries, Resolving Issues, And Providing Excellent Customer Support Through Calls, Emails, And Chats. Candidates Should Have Good Communication Skills, Basic Computer Knowledge, And The Ability To Handle Customers Professionally. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Twiite Business reviews applications regularly.