Customer Care Executive

Join Unipath Specialty Laboratory Ltd. as a Customer Care Executive in Athwa Gate, Surat. Salary is up to ₹16,000/month.

Employer’s description

In Bound Our Bound Call Management, Smooth Handling Customer Etc. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A patient, polite attitude

What you get

You will be paid ₹10,000 – ₹16,000 per month.

Day-to-day work

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Work location: Athwa Gate, Surat, Gujarat
• Work type: Work from office
• Working hours: as we are in to medical profession, candidates must be flexible with duty times. he/she should be ready for any 9 hours
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Unipath Specialty Laboratory Ltd. today.