Customer Care Executive

Looking for a Customer Care Executive role in Agarkar Nagar, Pune? Unisec Management Services Private Limited is hiring now. You can earn up to ₹16,000/month. There are 4 open positions.

Employer’s description

Inbound /Outgoing Calls To Customers/Clients,Handle Customer Queries Politely. Type : Inbound, Outbound | Languages : Marathi, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• A customer-first, polite attitude

Pay and perks

You will be paid ₹15,000 – ₹16,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Job location: Agarkar Nagar, Pune, Maharashtra
• Vacancies: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Unisec Management Services Private Limited reviews applications regularly.