Customer Care Coordinator

Start your next role as a Customer Care Coordinator with Uvinvest in Thane West, Mumbai. The pay goes up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Responsible For Maintaining Client Records, Coordinating And Visiting Clients. Languages : Marathi, Hindi, English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A calm under pressure, customer-first attitude

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 1
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: On-site

Click Apply to send your profile to Uvinvest. It takes less than a minute.