Customer Care Associate

Looking for a Customer Care Associate role in Guindy, Chennai? Vcare Hospitality India Private Limited is hiring now. You can earn up to ₹23,000/month. There are 5 open positions. No experience? You can still apply.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Marketing

Compensation

Compensation: ₹15,000 – ₹23,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• You are patient and customer-first

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Guindy, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Vcare Hospitality India Private Limited.