Customer Care Representative

Looking for a Customer Care Representative role in Lal Bazar, Hyderabad? Vibatel Solutions Private Limited is hiring now. The team is filling 15 vacancies. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

We Are Hiring Banking Advisors For An Voice Process.Candidates Should Have Good Communication Skills,And A Customer-Focused Attitude. Freshers Can Apply. Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Salary and benefits

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Lal Bazar, Hyderabad, Telangana
• Work type: On-site
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 10:00 AM -1:00 PM | Monday to Saturday

Click Apply to send your profile to Vibatel Solutions Private Limited. It takes less than a minute.