Chat Support Executive

Join Vibhu as a Chat Support Executive in Bommanahalli, Bengaluru. You can earn up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, customer-first attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Vibhu reviews applications regularly.