Customer Care Executive

Join Vijay Narayan Gori (Virtual Tech) as a Customer Care Executive in All Mumbai, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Care Executive Is Responsible For Handling Customer Interactions Related To Automobile Servicing.Role Involves Addressing Customer Inquiries, Scheduling Service Appointments, Resolving Complaints, And Ensuring A High Level Of Customer Satisfaction Throughout The Service Experience. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English

Job details

• Work location: All Mumbai, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Vijay Narayan Gori (Virtual Tech).