Customer Care Executive

Vijay Sales (India) Private Limited is hiring a Customer Care Executive in Andheri, Mumbai. You can earn up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

Handle All Incoming Calls From The Customers Pleasantly Deal With Customers To Ensure Satisfaction. Maintain Details Of Enquiries, Comments And Complaints. Follow Up On Customer Interactions. Maintain Customer Database. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Andheri, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vijay Sales (India) Private Limited today.