Customer Care Executive

Vision Hire Solutions is hiring a Customer Care Executive in All Mumbai, Mumbai. You can earn up to ₹51,000/month. There are 15 open positions.

Note from the employer

Exp( Hsc Or Grad With Min 1 - 3+ Years Of Exp Into Bpo)Versant Should Be 58+5 Days Working 2 Rotational Of Excellent Communication Skills. Type : Inbound, Outbound, International | Languages : Hindi, English

Pay and perks

The salary for this role is ₹20,000 – ₹51,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: Hindi, English
• A customer-first, polite attitude

Key responsibilities

As a Customer Care Executive, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Location: All Mumbai, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Working hours: 6:30 PM - 6:30 AM | Monday to Saturday
• Openings: 15

Apply today and take the next step in your career with Vision Hire Solutions.