Customer Care Executive

Vision Marketing & Information Services Pvt. Ltd. is looking for a Customer Care Executive to join its team in Powai, Mumbai. You can earn up to ₹20,001/month. The team is filling 10 vacancies. Freshers can apply.

In the employer’s words

Outbound Lead Management / Inbound Customer Support, Incentive Will Be Given Based On Perfromance. Type : Inbound, Outbound | Languages : Hindi, English

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• A patient, polite attitude

Pay and perks

The salary for this role is ₹15,001 – ₹20,001 per month.

Position details

• Location: Powai, Mumbai, Maharashtra
• Working hours: 9 hours as per Roster. Monday to Sunday .
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

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