Chat Process Executive

A new Chat Process Executive role is open at Visionary Outsourcing Services, Koramangala, Bengaluru. Great for first-time job seekers. You can earn up to ₹21,000/month. 5 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.

Salary and benefits

The salary for this role is ₹17,000 – ₹21,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Typing speed, CRM tools
• Good English
• Freshers can apply
• Someone calm under pressure and customer-first

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Visionary Outsourcing Services.