Chat Process Executive

Visionary Outsourcing Services wants to bring on a Chat Process Executive for its Koramangala, Bengaluru team. You can earn up to ₹25,000/month. 9 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are patient and customer-first

Salary

Compensation: ₹17,000 – ₹25,000 per month.

Job at a glance

• Location: Koramangala, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Vacancies: 9
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Visionary Outsourcing Services. It takes less than a minute.