Chat Support Executive

Join Visionary Outsourcing Services as a Chat Support Executive in Koramangala, Bengaluru. Salary is up to ₹25,000/month. The team is filling 9 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with CRM tools, Verbal communication, Hindi and English, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Job details

• Location: Koramangala, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 9
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Visionary Outsourcing Services.