Customer Care Executive

Start your next role as a Customer Care Executive with Water Purifier Service Center in Vasai Road West, Mumbai. There are 10 open positions. You can earn up to ₹16,000/month. No experience? You can still apply.

Employer’s description

Handling The Call And Dealing With The Customer, Providing The Services And Resolving The Quires Of The Concern Person. Type : Sales, Domestic | Languages : English, Hindi

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Languages: English, Hindi
• A patient, calm under pressure attitude

Salary

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Vasai Road West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Water Purifier Service Center reviews applications regularly.