Customer Care Executive

Weavings Manpower Solution Private Limited is looking for a Customer Care Executive to join its team in Vikhroli, Mumbai. Salary is up to ₹30,000/month. No experience? You can still apply. There are 20 open positions.

Employer’s description

*Engage With Pre-Qualified Potential Customers *Aim For Meaningful Conversationswith 6070 Customers Daily *Advise Customerson Available Top-Up Loan Benefits *Documentation Get Basic Required Kyc Documents Online To Check Loan Eligibility *Maintain Relationships *. Type : Outbound | Languages : English, Hindi

What you will do

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi
• Someone customer-first and polite

What you get

You will be paid ₹16,000 – ₹30,000 per month.

Position details

• Job location: Vikhroli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site

Click Apply to send your profile to Weavings Manpower Solution Private Limited. It takes less than a minute.