Customer Care Specialist

Work India is hiring a Customer Care Specialist in Bommanahalli, Bengaluru. The pay goes up to ₹25,000/month. The team is filling 10 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone polite and patient

What you will do

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Work India.