Customer Care Executive

A new Customer Care Executive role is open at Zyvex Hr Consulting, Thane, Mumbai. There are 20 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Make Sales To Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Domestic, International, Inbound | Marketing | Languages : English, Hindi, Marathi, Telugu, Tamil | Preferred Experience In : Real Estate

Your responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International, Marathi, Marketing, Real Estate
• Basic English
• Freshers can apply
• Type: Sales, Domestic, International, Inbound
• Marketing
• Languages: English, Hindi, Marathi, Telugu, Tamil
• Preferred Experience In: Real Estate
• You are customer-first and patient

Compensation

You will be paid ₹22,000 – ₹25,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Zyvex Hr Consulting. It takes less than a minute.