Customer Care Associate

Join Hansa Customer Equity Private Limited as a Customer Care Associate in Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month. Freshers can apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

Your responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.