Customer Care Associate

Join Alentis Global Solution as a Customer Care Associate in Kharghar, Mumbai. No experience? You can still apply. The team is filling 20 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Are You A Fresher Looking For A Good Job Opportunity Do You Have Basic Communication Skills And A Positive Attitude Here Is A Great Opportunity To Start Your Professional Career! We Are Hiring Enthusiastic, Hardworking, And Motivated Candidates For Our Lead Generation Process. Job Details:Qualification: Minimum Hsc (12Th Pass)Experience: Fresher. Type : Inbound, Domestic | Languages : Marathi, English, Hindi

Salary and benefits

Compensation: ₹14,000 – ₹18,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Marathi, English, Hindi
• A polite, calm under pressure attitude

What you will do

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Quick facts

• Location: Kharghar, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Alentis Global Solution today.