Customer Care Executive

A new Customer Care Executive role is open at Aarna Services & Solutions, Virar, Mumbai. No experience? You can still apply. Salary is up to ₹15,000/month. There are 10 open positions.

In the employer’s words

Handle Customer Calls And Queries Related To Internet/Broadband Plans.Explain Internet Plans, Pricing, Offers, And Benefits To Customers.Assist Customers With Plan Selection, Activation, Renewal, And Upgrades.Resolve Customer Complaints And Service-Related Issues. Languages : Marathi, Hindi, English

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Position details

• Work location: Virar, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday

Click Apply to send your profile to Aarna Services & Solutions. It takes less than a minute.