Customer Care Executive

Maruti Suzuky is looking for a Customer Care Executive to join its team in Andheri, Mumbai. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

We Are Looking For A Motivated And Confident Telesales Executive To Generate Leads, Connect With Potential Customers, Explain Products Or Services, And Achieve Sales Targets Through Outbound And Inbound Calls. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Maruti Suzuky.