Customer Care Executive

Tashi Advisors Llp has an opening for a Customer Care Executive based in Belapur, Mumbai. There are 30 open positions. You can earn up to ₹20,000/month.

Employer’s description

**Hiring: Customer Service Executive Cams** Location: Belapur, Navi Mumbai Voice Process Customer Support Graduate/Fresher & Experienced Candidates Can Apply. Salary: Up To 21,000/Month Rotational Shifts | 5 Days Working Immediate Joiners Preferred. Good Communication. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

In this role, you will:

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Position details

• Work location: Belapur, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9 AM - 6 PM | Monday to Friday

Apply today and take the next step in your career with Tashi Advisors Llp.