Customer Care Executive

Start your next role as a Customer Care Executive with IDFC bank in Thane, Mumbai. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

Employer’s description

Hiring Customer Service Executive! Good Communication Skills, Hsc/Graduate, Fresher/Exp Welcome. Handle Customer Queries & Provide Support. Salary: 15,000-25,000 (Based On Experience). Immediate Joiners Preferred. Apply Now!. Languages : Malayalam, Gujarati, Tamil, Telugu, Hindi, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Hindi, English

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by IDFC bank.