Chat Process Executive

A new Chat Process Executive role is open at Aatmanirbhar Facility Mangement Private Limited, Sector 62 - Noida, Delhi. Salary is up to ₹35,000/month. The team is filling 25 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Salary

The salary for this role is ₹33,000 – ₹35,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are calm under pressure and customer-first

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25

Apply today and take the next step in your career with Aatmanirbhar Facility Mangement Private Limited.