Chat Process Executive

Start your next role as a Chat Process Executive with Nimbus Ites Limited Company in Sector 63 - Noida, Delhi. The pay goes up to ₹18,000/month. There are 5 open positions.

Employer’s description

Chat Process Executive. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, CRM tools, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Compensation

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Job location: Sector 63 - Noida, Delhi, Delhi
• Openings: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Nimbus Ites Limited Company today.