Chat Process Executive

Aatmanirbhar Facility Mangement Private Limited wants to bring on a Chat Process Executive for its Sector 60 - Noida, Delhi team. The team is filling 20 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Salary

The salary for this role is ₹33,000 – ₹35,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone patient and customer-first

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Location: Sector 60 - Noida, Delhi, Delhi
• Job type: Full time
• Openings: 20
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aatmanirbhar Facility Mangement Private Limited.