Customer Support Specialist

Looking for a Customer Support Specialist role in Khirki Extension, Delhi? Adhinayak Waters India Llp is hiring now. You can earn up to ₹40,000/month. Freshers can apply.

Note from the employer

Deliver High-Quality Customer Engagement During Sales And Service Interactionsschedule, Coordinate, And Confirm Service Appointments With Customersconduct Follow-Up Calls For Both Sales And Service To Ensure Customer Satisfactionmanage Amc Renewal Reminders And Payment Follow-Upscoordinate Effectively With Sales, Service,.

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

Skills and qualifications

• Open to freshers
• Education: Graduate
• Comfortable with Active listening, CRM tools, Hindi and English, Complaint handling
• Good English
• Freshers can apply
• Someone customer-first and calm under pressure

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Work location: Khirki Extension, Delhi, Delhi
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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