Customer Support Specialist

Start your next role as a Customer Support Specialist with Bg Innovators Llp in Rajendra Nagar - Ghaziabad, Delhi. The pay goes up to ₹27,000/month. 4 candidates will be hired for this role.

In the employer’s words

Handle Inbound & Outbound Calls, Resolve Customer Queries, Support Sales Activities, Manage Orders, And Maintain Crm Data While Delivering Excellent Customer Service In A Fast-Paced Environment. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and patient

Salary

You will be paid ₹15,000 – ₹27,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Rajendra Nagar - Ghaziabad, Delhi, Delhi
• Openings: 4
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bg Innovators Llp today.