Customer Care Associate

Start your next role as a Customer Care Associate with Adroit Synergies Private Limited in Sector 63 - Noida, Delhi. The team is filling 30 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Customer Support Executive Company: Adroit Synergies Pvt. Ltd., Noida Sec 63 Salary: 15K-22K In-Hand Role: Inbound Voice Process For Net Banking Handle Login & Transaction Queries Eligibility: Freshers & Experienced Good Communication Contact Hr Anuj ;8448992921. Type : Inbound, Domestic, Outbound | Languages : Hindi, English

Your responsibilities

As a Customer Care Associate, your work will include:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Hindi, English
• Someone calm under pressure and patient

What you get

You will be paid ₹13,500 – ₹20,000 per month.

Job details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Adroit Synergies Private Limited reviews applications regularly.