Customer Care Associate

Looking for a Customer Care Associate role in Noida Phase 2, Delhi? Hiring Hub Solutions is hiring now. The team is filling 30 vacancies. Salary is up to ₹35,000/month. No experience? You can still apply.

In the employer’s words

We Are Looking For A Dedicated And Customer-Focused Customer Care Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Handling Customer Queries, Providing Accurate Information, Resolving Complaints, And Ensuring A Positive Customer Experience Through Phone, Email, And Chat Support. Type : International | Languages : English

Pay and perks

You will be paid ₹18,000 – ₹35,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and polite

Quick facts

• Location: Noida Phase 2, Delhi, Delhi
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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