Customer Care Associate

Velna Nutrition Private Limited is looking for a Customer Care Associate to join its team in Tilak nagar, Delhi. The pay goes up to ₹20,000/month. 5 candidates will be hired for this role.

Note from the employer

Company: Velna Nutrientent (Ayurvedic & Nutraceutical Company)Department: Salesjob Summaryvelna Nutrientent Is Seeking Motivated Sales Executives To Promote And Sell Our Ayurvedic And Nutraceutical Products. The Role Involves Generating Leads, Building Customer Relationships, And Achieving Sales Targets.Key Responsibilities* Generate New Cu. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi

What the job involves

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi
• Someone calm under pressure and patient

Job details

• Work location: Tilak nagar, Delhi, Delhi
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

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