Customer Care Associate

Looking for a Customer Care Associate role in Sector 49 - Gurgaon, Delhi? Open Mind Services Limited is hiring now. Freshers can apply. The team is filling 5 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

We Are Looking For A Customer Service Executive To Handle Customer Queries, Provide Accurate Information, And Ensure A High Level Of Customer Satisfaction. The Role Involves Managing Inbound/Outbound Calls, Resolving Complaints, And Maintaining Proper Records Of Interactions. Key Responsibilities: Handle Customer Queries Via Calls, Emails, Or Chat. Type : Sales, Domestic | Languages : Telugu, English

Your responsibilities

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Sales and Telugu
• Good English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Telugu, English
• Someone customer-first and polite

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Job at a glance

• Work location: Sector 49 - Gurgaon, Delhi, Delhi
• Vacancies: 5
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Open Mind Services Limited.