Customer Care Associate

Join Adroit Synergies Private Limited as a Customer Care Associate in Sector 63 - Noida, Delhi. Freshers can apply. You can earn up to ₹18,000/month. There are 30 open positions.

In the employer’s words

Basic Introduction & Backgroundtell Me About Yourself.Why Are You Interested In The Customer Support Profilewhat Are Your Strengths And Weaknesseswhat Do You Understand About The Role Of A Customer Support Executivecommunication & Customer Handlinghow Would You Handle An Angry Customer On A Callwhat Would You Do If A Customer Is U. Type : Domestic, Inbound | Languages : English, Hindi

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi
• Someone calm under pressure and polite

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Sector 63 - Noida, Delhi, Delhi
• Work mode: Work from office
• Openings: 30
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Adroit Synergies Private Limited.